No, I didn't repeat myself. There is a big difference between customer service and just service, and the truth is that no matter what business you're in, customer service is going to be more important than service- every time. What's the …
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What is BYOD? BYOD stand for Bring Your Own Device. The idea of a BYOD environment is that employees are allowed, and even encouraged, to use their own devices to take care of work-related issues. For example, having work email on a smartphone, …
"Going Green" is a phrase used a lot these days. Many companies (and individuals) are committed to try and make their office or home more enviromentally friendly. Using recycled paper, special light bulbs, etc. are small steps everyone can take to …
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Within a number of industries, there are two terms used to describe different types of jobs- engineers and technicians. Within the healthcare industry there are Pharmacy Technicians, Ultrasound Technicians, etc. The cable company will send out …
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Your server is one of the most important pieces of technology equipment you have. It is the heart of your company's network. So, it is important to make sure you take really good care of it, and that means making sure where you store it is in great …
The IT industry has undoubtedly become one of the most important industries for our society. Almost every single thing we do relies on technology in one way or another, and so that means that businesses need to keep up with IT, or risk getting left …
[Read more...] about 8 Harsh Realities of Small Business IT Support
