When we speak with potential clients, one aspect of our business they always ask about is how our help desk tiers work. They are usually very surprised to hear that we don't use the traditional system of Help Desk Tiers. Traditionally in this …
[Read more...] about What are Help Desk Tiers, and How Do They Work?
There is a new market out there for hackers and virus-makers that is on the verge of booming- the cell phone market. Back when cell phones were only used for making calls, it was very difficult to send a computer-type virus and infect a network of …
[Read more...] about How Did I Get A Virus On My Cell Phone?
When I got to work this morning and sat down to check my email, I almost immediately noticed a little pain in my hand. This pain is not new, but it got me thinking about a condition that is becoming more and more common these days- carpal tunnel …
This is the first article in a new series called "The Business Owner's Bookshelf", where we share our reviews and opinions about our top-rated books for businesses. Today's post was written by Paul Barnett, VP-COO of Network Depot. Robyn, our …
[Read more...] about The Business Owner’s Bookshelf: The Go-Giver
Computers have a lot of moving parts to them. A network system can be very complicated, and unless you have the time to spend learning about everything (which most business owners do not), you really just need a system that works. However, if you do …
[Read more...] about The Difference Between RAM and Hard Drive Space
Customer service is a part of every single business. In order for a company to run, it needs to have customers (or clients)- people that come to that company looking for something. It may be new furniture, advice on nutrition, or even just an annual …
