IT Support

Our Support Philosophy

Our support philosophy begins with flat-rates and a no nickel and diming philosophy. Imagine having a predictable budget for all of your IT services and needs. IT issues will get resolved if your entire staff can call for support without worrying about hourly charges.

With Network Depot, you can focus on your business knowing that all of your IT services and needs are covered under our flat fee support plan. You will have fewer issues, less downtime, and no surprise charges. Take comfort knowing our Washington, DC based IT Support team and help desk will always be there for you.

User Support

• Unlimited Helpdesk Support for Your Entire Staff
• Unlimited Onsite Support as Needed
• Virus & Malware Protection
• Virus & Malware Cleanup
• Cloud Based Spam Filtering
• Mobile Device Support (Cell Phones, Tablets, Laptops, etc.)
• Emergency After-hours Support
• Desktop Updates & Patches
• Proactive Desktop & Laptop Maintenance

Backups & Disaster Recovery

• Onsite Backups of all Servers
• Offsite Backups of Critical Server Data
• Backup Management & Monitoring
• Dedicated Backup Management Team
• Disaster Recovery Assistance
• Backup Troubleshooting
• Backup Integrity Checks
• Disaster Recovery Planning